The benefit of HIPAA Compliance
A medical answering service allows you to focus on your patients while still letting your patients speak to a friendly live person 24/7. Our HIPAA-compliant answering service can keep your messages confidential and kept secure. Your patients will feel great that they can speak with a live person who can be helpful.
Health Care
A health care answering service can help you add new patients and clients by having a friendly live person answer every call 24/7. LiveVoice reps collect info from people that call in and people who fill out web-forms on your website.
Doctors and Dentist
Doctors and dentists love our affordable answering service. They realize that patients hate getting voicemail, and would prefer to speak to a live person. LiveVoice can also provide you with after hours services to ensure that no call ever goes to voicemail.
Hospitals
A great medical answering service can help streamline communication between callers and your office. LiveVoice guarantees that our reps will always be empathetic and professional when answering your calls. We can also train our virtual receptionists to set up a call flow to route your calls to the correct employee or departments.
Medical Receptionist
LiveVoice’s friendly virtual receptionists are trained to set up appointments, take messages, and transfer calls to the right person. A HIPAA compliant answering service can make sure that your patients always have a pleasant customer experience.
Medical Answering Services
24/7 Medical Virtual Reception
Never let a call go to voicemail and have every call answered with a friendly live voice. Set up a customized call flow to have our receptionists transfer calls to the correct person.
After hours Medical Answering
Have a friendly live person answer your phone when your office is closed. All of your messages will be HIPAA-compliant, patch the call to your staff, or give basic information about your location and hours as required.
Appointments
LiveVoice's virtual receptionists can schedule appointments for you at no extra cost. Our medical answering service team can make sure your schedule is booked even when your office is closed.
HIPAA-Compliance
LiveVoice's medical answering service provides HIPAA-compliant password-protected messaging. Any message that a patient leaves you, the law requires a password in order to listen to it.
Web Portal
Our HIPAA compliant secure online portal allows our clients access to all their call details and messages. Account usage data, management tools, on-call scheduling, and bill pay features are also available. You can log in to your account whenever you like from any web capable device.