LiveVoice is the answering service solution for Financial Companies
Financial services clients are always having questions and concerns 24 hours a day. Customers hate having to wait a long time to get answers to their questions. LiveVoice’s 24/7 answering service relieves these issues, by providing a trained friendly live person to answer every call 24 hours a day.
Do Finance professionals need a phone answering service?
The capital markets and the finance industry never stops, there is always movement and questions arising. Finance professionals want to give their clients peace of mind, and one way of doing that is 24/7 coverage. LiveVoice’s agents are trained to answer your Frequently Asked Questions (FAQ) so that they can help you generate you new business and assist your clients with common questions.
Lenders
Get a bigger ROI on your marketing with a financial services phone answering service. 85% of people hang up on voicemail and will probably just call one of your competitors if you don’t answer. A LiveVoice rep can capture every call and business opportunity 24 hours a day.
Accountants
Ensure a fantastic customer experience by offering a live phone answering service to allow your clients to speak to a helpful live person 24/7. Our reps can even pre qualify leads for you, so you can focus on your priorities.
Banks
With LiveVoice, its like your banker’s never leave the office. Our live answering service team sounds as if we’re based right out of your office. Our agents go through extensive training to ensure they sound professional.
Investment Professionals
Never let a call go to voicemail again. With LiveVoice every business opportunity and call will be captured 24 hours a day. Our reps can qualify your leads and transfer your calls to your departments and employees.
Insurance brokers
LiveVoice makes it easy to capture, qualify, and respond to all of your leads 24 hours a day. We allow you to focus on your core business, while we streamline communication between you and your customers.
Lead Capture and Qualification
LiveVoice agents are highly effective in capturing all phone leads to capitalize on your advertising and marketing efforts. We'll collect all the information you require to qualify leads and alert you immediately when a hot prospect is on the line.
24/7 Customer Care
With a financial phone makes it easy for your prospects and clients to speak with a live person who can help them. LiveVoice helps provide exceptional customer care 24 hours a day, so that you can maximize your sales while saving money.
After hours Answering
A lot of your clients and prospects are working during the day and don't have time to call in during business hours. A after hours call center is a great solution to capture all of the business opportunities that come after 5PM.
Dedicated Agents
Our shared customer service agent model helps you save money. However we also can provide dedicated agents for clients who need a full time solution.Our sister company provides dedicated agents to Fortune 50 finance companies.