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Get more details about your customizable, flexible, premium phone support service so you can turn opportunity into profit.
Business Phone Answering Service
24/7 live answering with highly trained friendly USA based representatives
Why a business phone answering service?
A business answering service helps you communicate with your customers and makes your customers feel that you love them and because of your exceptional customer service your customers will want to stay customers for life. A business answering service helps you capture every business opportunity by never letting a single call go to voicemail. By having a friendly live voice answer all of your calls 24 hours a day your revenue will increase and your costs will go down.
How our business answering service works?
It is challenging for small businesses to staff in-house and support their customers 24 hours a day. LiveVoice’s business phone answering service gives you a friendly, live person to answer the phone 24/7 at a fraction of the cost compared to hiring internally.
You can sign up for our free trial risk-free and get a taste of what it’s like to have each of your calls handled professionally by our experienced virtual receptionists. One of our knowledgeable account managers will contact you soon after signing up to focus on the details of your account so we can customize the ideal solution. We are very flexible and will work with you to come up with a high quality and affordable plan.
After you go through our fast on-boarding process you will forward your existing phone number to LiveVoice. If you’re a new business, we can give you a toll free phone number and you can start sharing that number.
After your account is set up and your number is forwarded. Our customer service reps start to take your calls. We answer your phone as an extension of your company with a customized greeting and script you select. Our mission is to provide your customers with the same care they would receive from your direct employees, at one tenth of the price.
Benefits of a business answering service
Most people hang up on voicemail and don’t try calling back. Typically its on to the next competitor that shows up in Google. When you answer the phone 24/7 you capture every business opportunity and it shows your clients that you really care about them.
A business phone phone answering service is completely virtual, and you don’t have to pay full time salaries, benefits, among all of the other overhead costs you would pay taking this on in-house. It literally takes 60 seconds to sign up and you will never miss another call ever again.
Our answering service is great for rapid marketing campaigns because LiveVoice is completely scalable. We can adjust your plan your plan based on the time of year or whatever your needs are. LiveVoice is also a great solution for fast growing companies that want to scale quickly and save money because as they gain rapid amounts of customers, we simply adjust staffing their support.
Business owners are always on the go, visiting job sites, having back-to-back meetings, and constantly on the phone. Sometimes you just need to focus on an important project. No matter the situation, your business call answering service is there to help your customers.
Entrepreneurs are always running around to different places. It is extremely important that no matter how many meetings or conference calls you have, you never miss a phone call. With LiveVoice you have peace of mind that you will capture every phone call and business opportunity.
24/7 Live Answering
We are flexile to provide 24/7 or after hours support. We are able to handle any call volume you like us to handle. We answer the phone as an extension of your company with your customized greeting. All of your messages will be sent to you via email or text message.
Call Transfers
Your call flow is customized to your needs, and our representatives will route your calls to the right person or department. If they aren't able to answer the phone, our reps will take a message or transfer the call to someone else.
Bilingual
We offer both Spanish and English speaking representatives. Our bilingual agents will delight your customers in either English or Spanish at no additional cost.
Lead Generation
By answering every call with a live person, we can ensure that you never miss another sales lead so you can fully maximize your marketing efforts and advertising spend.
Lead Qualification
Our business phone answering service can help ask the right questions to your clients to make sure they are a good fit for your company. We can help weed out unqualified leads and let you focus on fully qualified leads.
Inbound Sales
As an award winning answering service, we have over 30 years of experience in sales, and we can tell when someone is interested in your product or service. When you can't answer your phone, we'll ask for the sale.
custom Pricing. simple, Flexible Plans.
no long term contracts.
Our pricing is simple and yet our plans remain flexible.
Your business is unique, so we strive to provide you with the support you need at a price that’s fair.
We want you to have a tailored phone service that fits your business because that’s what you deserve.
