Customer Service Outsourcing

Give Your Customers Top Notch Support

Customer support is critical to the success of any business. Giving your customers personalized, attentive live agent will increase your customer satisfaction and retention. After all, you probably worked hard to acquire customers. Using our personalized answering service will save you time and money.

LiveVoice is the most affordable way to set up a robust, 24/7 customer support program without the inflated costs and time associated with hiring an entire team. We offer round-the-clock coverage and support, making sure that each and every phone call gets personalized support.

24/7 Coverage

Virtual receptionists working 24 hours a day to answer all of your calls. Make it easy for your customers to talk to a live person that is able to answer their questions and satisfy their needs.

Messages and Voicemail

You choose if you want your calls to go to voicemail and what information you want our reps to collect. All of the messages we take will be emailed and texted to you immediately after each call.

Call Routing

We get your calls to the right person at the right time. All we need is your team members contact information and our virtual receptionists will transfer all of the calls where they need to go.

Lead Qualification

Choose the questions you want our reps to ask. We'll collect all the important information you want and alert you immediately when a lead meets your criteria. All other caller info will be logged in your secure account so you can sift through them when it's most convenient for you.

Order Management

We help prevent abandoned shopping carts especially e-commerce companies. With a live answering service for your small business, your customers get the help they need to place their orders and buy your products.

Appointment Scheduling

A live call answering service can help your customers schedule appointments. We will help you become more organized and handle the appointment scheduling while you focus on your core business

Specialized Industry Teams

Our specialized teams focus on legal, medical, real estate, service providers, and more. We have experience in almost every kind of small business, so we can help you satisfy your customers in a similar way you would!

Online Account

Log into our portal to get your messages, see your usage. You can manage your small business answering service account fully online.

custom Pricing. simple, Flexible Plans.
no long term contracts.

Our pricing is simple and yet our plans remain flexible.
Your business is unique, so we strive to provide you with the support you need at a price that’s fair.
We want you to have a tailored phone service that fits your business because that’s what you deserve.

Get a Custom Quote Now

How Our Remote Answering Services Work

LiveVoice offers US-based, highly skilled agents for customer service, message taking, tech support and back office support. Our dedicated account representatives will help you tailor a solution to fit your needs, whether that’s appointment setting, order placing or fulfillment and tracking. Many times, it’s as simple as making sure a friendly voice is able to transfer inbound calls to the right department.

You can get started in minutes with our boarding-on-the-fly sign-up process. If your needs are more complex, we’ll be happy to talk to you about making sure that we’re the right fit for your business. We serve customers in many industries, and we’re confident that we can meet your customer service needs.

Thinking About Scaling?

LiveVoice is poised to help your blossoming business grow! We’ve helped everything from small businesses to Fortune 500 Companies. Our plans start at just $39 per month, but we have enough agents to handle scaled, mature business.

When you’ve decided on the plan that’s right for your business, you can begin forwarding your calls to LiveVoice. With your custom answering script, our friendly professional agent will begin answering your calls with a personalized greeting. We’ll get acquainted with any systems or technologies that your company uses, solving customer issues one by one. If feel more comfortable talking through your needs with one of our helpful account representatives, give us a call at (877) 258-6423.

LiveVOICE understands how important EVERY call is to your business.

Get more details about your customizable, flexible, premium phone support service so you can turn opportunity into profit.

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Outsourced Customer Service