Is A Virtual Receptionist Right For Me?
Understanding whether a virtual receptionist is right for your business requires understanding what a virtual receptionist will do for your business. LiveVoice virtual receptionists function as an extension of your business, answering each phone call just as your office secretary would.
Our virtual receptionists are real people, dedicated to answering each phone call as if they were greeting a guest who’s walked in to your office. They are highly-skilled at making sure every detail of every call is recorded for to your satisfaction.
When you route your calls to LiveVoice, our 24 hour call center answers your phone call. We can take orders from your customers, schedule appointments or set call-back times just as your office secretary might do.
Scalable Customer Service
One of the most common reasons to hire a virtual receptionist is to ensure that your customers receive expert care. At LiveVoice, we can help you ensure that every customer receives personalized attention. Don’t spend weeks searching for the right customer service agent, paying them to spend idle time waiting on phone calls. With LiveVoice, you pay for only what you need and you can let us do the hard work of finding friendly, talented customer service agents.
We can handle any amount of volume that your business needs. Whether you have seasonal increases in call volume or rush-hour spikes, our scalable solution will ensure that every call gets answered with the same personalized greeting. We’ll help you to scale your package up or down based on your current or anticipated usage rate; ensuring that you have consistent, cost-efficient coverage.