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Virtual Receptionist
Did you know that 85% of people hang-up on voicemail? Great customer service starts with a knowledgeable, professional, friendly human voice answering your calls 24/7.
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Why LiveVoice for VIRTUAL RECEPTION:
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Name Pronunciation. We take it extremely seriously; in the set-up phase every name is spelled out phonetically
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You only pay for talk time minutes used on the phone
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LiveVoice is a team of highly-trained, professional knowledgeable US-Based call center agents.
How Call Forwarding Can WORK:
1 » Basic Call forwarding – Typically uses an activation / deactivation code or on / off switch.
2 » Call Forwarding No Answer / Simultaneous Ring – Automatically forwards calls after a designated number of rings
3 » Busy Call Forwarding – If your line is in use the caller is automatically routed to the forwarded number.
LIVEVOICE CUSTOMER SERVICE is suited to ANY small to mid-sized business that wants to IMPROVE their customer experience.
LiveVoice Agents field the calls in the Clients name with a custom greeting.
LiveVoice Agents screen calls.
LiveVoice agents will then attempt to warm transfer the call. If the transfer is not possible our agent will take a detailed message and send via SMS or text.
80%
More than 80% of business phone calls go to voicemail.
85%
More than 85% of people hang up on voicemail.
livevoice is the next generation boutique
24/7 phone, email and chat support company.
Formed as a affiliate to a global call center, LiveVoice management have trained thousands of customer services and inside sales reps for Fortune 50 companies. LiveVoice has reengineered the call center using the best technology and tools to be able to offer a PREMIUM level of service to ANY size company.
