Category: Lead Response
Too many consumers complain they never hear from a company after they request more information. The marketing managers groan. Too many salespeople complain they don’t get good leads, so why bother? The sales managers groan. Who’s right, the consumer or the salesforce? Both perspectives are understandable, yet the disconnect likely comes from how salespeople follow […]
Category: Lead Response
Don’t Invest in Marketing and Then Squander it in Weak or Nonexistent Lead Response Protocols Adam Berkson, president of LiveVoice, an omnichannel 24/7 customer support company, has made it his business to understand the art of lead response. He knows what to do and what not to do, techniques his staff puts into practice each […]
Category: Lead Response
To turn leads into sales, start with a call, then mix in other channels, and don’t stop too soon We’ve talked a lot about the need to follow up on leads fast and not wait too long in order to maximize lead response effectiveness. This provides the best chance of turning that lead into a […]
Category: Answering Service, Call Forwarding Information, Features, Lead Response, News, Technology
Most of the time, the standard procedure for call forwarding follows these simple instructions: Engage forwarding by dialing *72: From a landline phone, listen for the dial tone, then enter the forwarding number you received from LiveVoice. You may hear a stuttered dial tone to confirm that call forwarding is activated. From a mobile phone, enter […]
Category: Lead Response
An average response rate falls far short of what’s needed for sales success in today’s economy Salespeople often complain about the leads they receive. Aside from always wanting more prospects, another all-too-common criticism relates to lead quality—or more precisely a lack of quality. While it’s possible the leads may in fact be of poor quality […]
