Category: Lead Response, News
Just because someone provided their contact info doesn’t mean they’re ready to buy “The work of lead generation doesn’t end with a list of people to contact. That’s just the first step,” says Adam Berkson, president of LiveVoice, a boutique phone support service build around twenty-five years of call center experience. Let’s look at the […]
Category: Lead Response
Studies show the average number of times companies try to reach an online inquiry is only 1.25 times “An online inquiry is gold,” says Adam Berkson, president of LiveVoice, an answering service call center that provides a lead response service. “It represents a prospect hungry to buy, and it doesn’t take much effort to close […]
Category: Lead Response
“Competition makes us faster; collaboration makes us better.” In business, speed is vital to your success over the competition. Reaching your customers before your competitors do is the quickest way to get ahead. With inbound calls converting at a higher rate than any other lead source, using a tool to shorten lead response time is […]
Category: Lead Response
Responding to inquiries fast is essential but persistence pays off When people submit their information in an online form to receive more information, they expect a response and they want it right away. We already know that it’s critical for successful sales and marketing initiatives to be the first to respond and that too many […]
Category: Answering Service, Lead Response
To succeed at answering consumer requests for information, companies must strive to be far above average Most companies fail in reacting to online requests from perspective customers. In terms of the length of time it takes them to respond, companies universally fall far short of current standards and exceed best practices by almost nine times, […]
